Most of the items will be shipped via the US Post Office from Fishers, IN, USA
Books will be shipped dircetly form the authros or printing company
If you have a problem, do not return any items before getting an return authorization and instructions on how to return. Only defective items can be returned for replacement. No refunds will be given. If you need to contact us about a return please sent an e-mail to returns@bsaalumnistore.com